Frequently Asked Questions

We want to make the admission process and residential stay as easy as possible, so here are some of the questions that we are asked regularly. If you have any additional questions that are not addressed on this page, feel free to contact us at the number provided above.

General Information

Where is Columbus Behavioral Center located?
Do you offer acute stabilization?
Do you offer free assessments?
What is your mission/vision?
Are you accredited?

Admissions

What programs do you offer?
Do you accept private insurance? If so, how much will they pay?
How can I get my child in the program?
When I make a referral, what information do you need?
How are most adolescents referred?
Do you take sexual offenders?
What are the IQ requirements?
What documents do I need to bring on the day the child is admitted?
Do you offer free assessments?

During the Adolescent’s Stay

What does my child need to bring?
How long is the average stay?
What schedule does my child follow?
What is my involvement as a parent/guardian?
Do residents get passes to spend time with their families?
What therapies will my child receive?
How is the staff trained?
Is treatment kept confidential?
What are the rules and days for phone calls and visitation?
What kind of education program do you provide?
How are the meals and nutritional needs handled?
Will my child be able to go outside?
How often will my child and our family talk to a therapist?
How will we be kept informed of my child’s progress?

Upon Discharge

How does my child graduate from your facility?
How does discharge planning work?
What happens when my child leaves your facility?
What if my child needs help after they leave?

General Information

Where is Columbus Behavioral Center located?

Columbus Behavioral Center is situated on a 6.2 acre campus in Bartholomew County in Columbus, Ind., 45 miles south of Indianapolis on I-65. CBC is centrally located between Indianapolis (45 minute drive), Louisville (1 hour drive), and Cincinnati (1 ½ hour drive). For specific driving directions, please see the directions page of our website.

Back to index

Do you offer acute stabilization?

Our facility specializes in residential treatment, so we don’t have acute stabilization services at our facility. We maintain close relationships with Valle Vista Health System and Meadows Hospital, both of which offer acute hospitalization services. You can call Valle Vista in Greenwood (800-447-1348), Wellstone Regional Hospital (877-999-9355), or Meadows in Bloomington (800-972-4410) at any time to receive additional help.

Back to index

Do you offer free assessments?

Our facility specializes in residential treatment, so we don’t have free assessment services at our facility. We do have close relationships with acute hospitals Valle Vista in Greenwood (800-447-1348), Wellstone Regional Hospital (877-999-9355), or Meadows in Bloomington (800-972-4410) which offer free confidential assessments for all ages.

Back to index

What is CBC’s mission/vision?

Mission Statement

Columbus Behavioral Center is a residential treatment facility committed to enhancing the mental health of children and adolescents by implementing quality therapeutic, behavioral and medical interventions. As an ethically and fiscally responsible organization, we strive to serve residents, their families and the community by providing a safe and compassionate environment in which healing can occur.

Vision Statement

To be a premier provider of residential mental health services for children and adolescents, demonstrating positive patient outcomes and family-centered care.

Back to index

Are you accredited?

We are accredited by The Joint Commission. You can learn more about TJC at www.jointcommission.org.

Back to index

Admissions

What programs do you offer?

When a child is admitted into our program, our admissions staff places the child into the program that best meets their needs and eligibility. For children on Medicaid, there are specific criteria that must be met to have a residential benefit. We accept males and females ages 8 to 18 into our residential programs. In addition, we offer a Dialectical Behavior Therapy Program.

Some private insurance programs will pay for residential services. Contact our Admissions department for specific eligibility requirements for each program. When a child joins our program, he or she is then matched to a therapist and the groups that meet his or her treatment goals, such as chemical dependency groups, abuse, etc.

Back to index

Do you accept private insurance? If so, how much will they pay?

Yes, we accept private insurance. Each company differs on what they will cover, how long, and the benefits, so please call our Admissions department to determine what the residential benefit is for your insurance provider.

Back to index

How can I get my child into the program?

The best thing to do is contact Michelle Orr in our Admissions department at 800.562.5213 to discuss the specific details of your child, our bed availability, and the next steps needed to get the child enrolled.

Back to index

When I make a referral, what information do you need?

When you have spoken to someone in our Admissions department, they will ask you to fax information regarding the past six to nine months of treatment for the adolescent. This includes the following information: a recommendation letter from a psychiatrist, IEP/IQ, immunization records, outpatient records, and patient history including treatment plan, physical and psychiatric assessment. This information can be faxed to (812) 314-3718.

Back to index

How are most adolescents referred?

Our referrals come from a variety of sources. Sometimes parents are concerned about their child, so they contact us directly. In addition, we often get referrals from case workers, probation officers, and other supportive agencies in the child’s life. Most of our residents come directly from an acute stay at a psychiatric hospital because they need extra time to learn the necessary skills and to address their issues before going back to a less restrictive environment.

Back to index

Do you take sexual offenders?

Yes, we have children who have a history of acting out in a sexual manner. These children are monitored closely for such behaviors and will receive therapeutic support to address this issue. However, if a child has an extensive history of acting out sexually, the child would be better served by a facility that specializes in this issue.

Back to index

What are the IQ requirements?

In order to benefit from our program, a child needs to have a minimum IQ of 70 as determined by psychological testing. If the child’s IQ is below 70, he or she would be better served at Damar or Options in Indianapolis.

Back to index

What documents do I need to bring on the day the child is admitted?

When the child is admitted, please bring with you contact information, immunization records, proof of guardianship, a driver’s license and your insurance card.

Do you offer free assessments?

Our facility specializes in residential treatment, so we don’t have free assessment services at our facility. We do have close relationships with acute hospitals Valle Vista in Greenwood (800-447-1348) or Meadows in Bloomington (800-972-4410) which offer free confidential assessments for all ages.

Back to index

During the Adolescent’s Stay

What does my child need to bring?

When your child arrives at our facility, he or she will meet with a nurse or mental health technician who will check in belongings to ensure they don’t get lost during the resident’s stay.

A complete list of allowable items is included in the handbook that you and your child will receive on the first day. The basics are:

  • Up to five pairs of pants or shorts
  • Five T-shirts and five regular shirts (not tight or short)
  • Seven pairs of underwear
  • Two sweatshirts, sweaters or hoodies
  • Three bras (no underwire)
  • Seven pairs of socks
  • Two pajama sets
  • Two pairs of tennis shoes
  • One coat, a pair of gloves and a hat
  • Clothing with drug, alcohol, satanic, violent, gang, or sexually inappropriate themes are not allowed.
  • Certain books, toiletries and personal items are also allowed, so please check the handbook for more details.

Back to index

How long is the average stay?

Our average length-of-stay is currently 120 days. The amount of time a child stays depends greatly on the child’s and family’s needs and willingness to work through the program.

Columbus Behavioral Center is structured as a three-month program if the child continues to make positive choices and advances through his or her treatment.

Back to index

What schedule does my child follow?

At Columbus Behavioral Center, we know that structure is important in a child’s life. We have a schedule that residents follow, but also allow enough free time to encourage individual expression.

Residents attend school Monday through Friday for a half day. They also participate in group therapy, life skills, psychoeducational groups, and activity therapy daily, and see their therapist for a session every week.

If you would like a detailed schedule, just ask admissions when your child arrives.

Back to index

What is my involvement as a parent/guardian?

You are a key component in your child’s life and are therefore crucial to the success of his or her treatment efforts. As part of your signed agreement upon placement, you will be responsible for attending family therapy sessions twice a month and Parent Day one Saturday per month (your child’s therapist will tell you which Saturday it falls).

In addition, residents are given therapeutic trial visits, or TTVs, that allow them to spend time outside of our facility to work on their relationships within their family. Visitation and phone calls are additional ways that you can stay connected with your child and let them know that you support them.

Back to index

Do residents get passes to spend time with their families?

Residents are given therapeutic trial visits, or TTVs, that allow them to spend time outside of our facility to work on their relationships within their family. These are decided weekly by the child’s treatment team and are affected by any precautions that the child is placed on (such as assault precautions). Each week your child’s therapist will let you know the number of TTV hours that your child received.

Back to index

What therapies will my child receive?

When your child enters the program, he or she will meet with a therapist within 72 hours in order to create an individualized treatment plan. This plan will be used as the basis of treatment throughout the child’s stay.

Each week the therapist and resident work together to check off goals that have been achieved and create new goals. Therapists work to create a trusting relationship with each child and then use cognitive-behavioral and other methodologies to best meet the needs of both you and your child.

In addition to individual and family sessions with a therapist, residents go to groups three times a week with a therapist, three times a week with a chemical dependency-certified therapist (if necessary), and attend daily psychoeducational groups with trained mental health technicians.

Back to index

How is the staff trained?

Columbus Behavioral Center works hard to ensure that a talented, well-rounded group of professionals is available to meet the needs of our residents. The facility employs psychiatrists, medical doctors, a certified nurse practitioner, Registered Nurses, master’s-level therapists, nutritionists, activity therapy staff, teachers, and others who are committed to helping each child that enters our doors.

Direct-care staff receives 68 hours of initial orientation training and 32 hours of formal training per year.

Back to index

Is treatment kept confidential?

Yes, treatment is kept confidential. At admission, the guardian is asked to sign release of information forms for those who can receive copies of reports from us. In addition, we also issue a numerical code for you to use when you call your child. Only those people you have added to the phone and visitation lists and have the code can contact your child.

We strictly follow all HIPAA regulations which protect patients’ and their families’ confidentiality.

Back to index

What are the rules/days for phone calls and visitation?

Residents are able to make phone calls three times per week according to their schedule. When the child is admitted, you will receive a list of the days your child can call you depending on their bed assignment. Caseworkers, probation officers, and other social service agency personnel who are involved in the resident’s case are able to call into our facility, but in general, parents need to let their children call them.

If you have an emergency or a special circumstance that necessitates a phone call, this can easily be arranged through the child’s therapist. Staff monitors all calls for the duration of the call and for safety purposes.

The phone call lengths are determined by the resident’s level. Visitation is on Saturdays and Sundays from 1 p.m. to 3 p.m. Up to four family members may attend visitation at a time. There are also special visitation hours during holidays, and your child’s therapist will notify you about these times.

Back to index

What kind of education program do you provide?

Upon admission, each child is assessed to determine their academic levels and special needs. We make every effort to accommodate the diverse needs of our population, including students with IEPs.

Our multi-age academic instruction is based on the curriculum standards for Indiana; we facilitate the transition back to their home county school upon discharge. We have an education director and two teachers on staff, including a teacher who is certified in special education. Our teachers are part of the Bartholomew Consolidated School Corporation, so the child’s credits transfer to their home county school when they are discharged.

Back to index

How are the meals and nutritional needs handled?

Our cafeteria provides balanced meals daily. They are specifically designed by our dietician to meet the needs of adolescents.

Each day residents are offered an alternative selection in addition to the main meal. Meal plans are posted around our facility and are available upon request. Dietary restrictions and variations are all accommodated as necessary.

Back to index

Will my child be able to go outside?

Yes, we have a fenced-in area at our facility that includes a full basketball court, playground equipment, an outdoor group area, and a large area for sports. In addition, residents are eligible for community outings with staff members – these have included trips to the park, bowling, swimming, museums, etc.

Back to index

How often will my child and our family talk to a therapist?

When your child enters the program, he or she is assigned a therapist. Your child and/or your family will meet weekly with that therapist for individual or family therapy. Family therapy is required at least two times per month. In addition, therapists are available throughout the week if you need to call with any additional information or questions. Our therapists interact with the residents in a variety of ways throughout the week, including groups three times per week with residents and the ability for the child to request to speak with a therapist when needed.

Back to index

How will we be kept informed of the resident’s progress?

If you ever have any questions about a resident, feel free to speak with the child’s therapist to learn more about his or her therapeutic progress. At family sessions, you will be able to review the resident’s treatment plan and sign off on monthly treatment updates. In addition, nurses on the unit can answer any medical questions that you may have, such as regarding medications, doctor visits, etc. If you are a referral source, you will be faxed a monthly summary of the child’s progress if you are included on the release of information signed by the guardian, but can also contact the therapist for more information.

Back to index

Upon Discharge

How does the child graduate from your facility?

As the resident progresses in treatment, he or she advances through our phase system. This is determined by the resident and their treatment team. When a child graduates, they receive a cake and a certificate of completion. Usually, the resident won’t know the precise discharge date until a couple of days before, but guardians and other adults involved in the child’s discharge will be informed well in advance.

Back to index

How does discharge planning work?

Throughout the child’s stay discharge planning is continually evaluated. When our treatment team determines a resident is ready, a discharge plan is organized. Upon discharge, the therapist sets up appointments for the child and the family with key outpatient treatment providers. It is important for these adolescents to continue their treatment to ensure a successful transition to a lower level of care.

Back to index

What happens when the child leaves your facility?

Discharge plans vary depending upon the needs of the child, with family reunification being our primary goal. The resident’s psychiatrist and treatment team, along with his or her family and other support agencies, will help identify the best discharge option. Upon discharge, the therapist sets up appointments for the child and the family with key outpatient treatment providers.

Back to index

What if the child needs help after they leave?

Residents are often able to return home to their normal lives having learned ways to cope better with everyday stressors. For some children, difficult issues continue to impact their lives and they could need additional help. Feel free to call us in this situation, and we can help you determine the next steps in your child’s treatment.

Back to index

Help is Just a Phone Call Away

We cannot offer diagnosis, counseling or recommendations online, but an Assessment and Referral specialist is available 24 hours/7 days a week at 800.562.5213. If you are currently experiencing an emergency, please dial 911 or go to the nearest emergency room.

If you prefer to contact us via email, please click here to fill out a request information form.

800.562.5213